ABC Vacuum has a 30 day money back guarantee. Contact the returns department for further information. You will need original packaging and the invoice that came with your order. Please refer to our Return Policy for complete details.

We charge sales tax to Texas residents only.

We ship using USPS, UPS and Fedex. We provide customers tracking information for each order made. Please refer to our Shipping Policy for further details.

For optimal vacuum performance, it is recommended that you change your filter every 6 months.

No, only wash filters that explicitly say they are washable. Washable filters should not be considered a lifetime filter. 

90% of the time shipping takes between 3 and 5 business days. However, if it's a part that must be special ordered, shipping can take up to 10 business days. Please call to confirm if your part is a special order. 

Yes, we do service vacuums, just give us a call at 1-512-459-7643 to fill us in on the details.

Yes, so if you buy your vacuum from us, you'll be able to get it serviced at any Miele service center.  We are also authorized dealers for Simplicity, Riccar, Sebo, Sanitaire, Bissell, Oreck.

We sell air purifiers, shampooers and steam cleaners.

No, not necessarily. Amps just means how much electricity the motor draws for operation.